support

nurses and applicants

For corrections to your application, status questions, credential verification, or onboarding, email [email protected] and include your reference number (it starts with DN-). It is in the confirmation email we sent you.

If we need credential documents, we send a secure follow-up. Please share documents only through that follow-up.

families

For bookings, payments, cancellations, refunds, and visit questions, contact CareTransfer support. To book a nurse, visit CareTransfer.

emergencies

dearnurse visits are scheduled and non-emergency. In an emergency, call your local emergency number.